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Need to contact customer support, but all links are broken

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Active Member
Mirabella K Member Since: Sep 3, 2019
1 of 5

Hi,

 

I need to contact customer support regarding changes I need to have made to my account. However, the Dispute Center shows a blank page (https://upworkdispute.zendesk.com/hc/en-us) and all of the links on the General Support page don't work either (https://support.upwork.com/hc/en-us), including "Get Help". Can someone please assist me with opening a case?

 

Best,

Mirabella

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 5

Hi Mirabella,

 

Could you please share with us your concern so that we can assist you accordingly or have the correct support team assist you?

 

Thank you.


~ Bojan
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Active Member
Mirabella K Member Since: Sep 3, 2019
3 of 5

Hi Bojan,

 

I need to switch the client owner to my account as the current owner no longer works here and I need to dispute a charge on my account from last week from someone that I have not hired and do not have working on any projects. 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 5

Hi Mirabella,

 

Thank you for following up. We'll have one of our agents reach out to you via support ticket to assist you with your request.


~ Bojan
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Active Member
Mirabella K Member Since: Sep 3, 2019
5 of 5

Thank you, Bojan. I haven't received anything yet, but I'll be on the lookout for that. 

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