Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Verifying Credit Card Failed

Active Member
Kares S Member Since: Mar 27, 2018
91 of 594

I did not know I had to verify my credit card using USD after I hire someone so I got blocked from verifying my account and it said I had to contact Costumer service to proceed my verification but I dont even know how to do that

Moderator
Goran V Moderator Member Since: Mar 24, 2017
92 of 594

Hi Kares,

Our customer support team will reach out to you shortly and assist you further with this, thank you!


Untitled
Highlighted
Active Member
Kares S Member Since: Mar 27, 2018
93 of 594

Hi, I still did not receive a message 

Community Guru
Nina K Member Since: Nov 29, 2017
94 of 594

Hi Kares,

I can confirm that one of our agents has reached out to you already. If you are not seeing the support ticket in your email, you can also try to access it this way using this link.

~Nina
Active Member
Brian C Member Since: Mar 30, 2018
95 of 594

Can I get the same support as well?

I am unable to verify my credit card.

 

-Brian

Community Guru
Ryan C Member Since: Feb 3, 2017
96 of 594

Hello Brian,

 

I have escalated your concern. One of our representatives will reach out to you shortly. Thank you.


Untitled
Active Member
Angelica S Member Since: Jun 23, 2018
97 of 594

I misunderstood what they were asking. The charge amounts were $3.38 and $6.62. Please allow me to verfiy so that I may hire.

Community Guru
Jo-An B Member Since: Aug 2, 2016
98 of 594

Hi Angelica,

Thanks for reaching out. One of our team member will reach out to you directly and assist you with the process.

~ Jo-An

Untitled
Active Member
VicMar V Member Since: Mar 27, 2019
99 of 594

Having the same issue with trying to verify credit card.  Please assist

Moderator
Goran V Moderator Member Since: Mar 24, 2017
100 of 594

Hi VicMar,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with verifying your billing method. Thank you.


Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS