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Re: Verify card

Active Member
Claire Anne S Member Since: Oct 15, 2020
151 of 1,895
I have the same issue
Moderator
Goran V Moderator Member Since: Mar 24, 2017
152 of 1,895

Hi Claire,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.


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Active Member
Ayesha S Member Since: Dec 24, 2019
153 of 1,895

Hello  Valeria,

 I am new on upwork ,and i am having the same issue with card verification process .

 

Thanks,

Ayesha S.

Moderator
Nikola S Moderator Member Since: Jul 2, 2020
154 of 1,895

Hi Ayesha,

 

I checked and it looks like you are not required to verify your credit card at the moment. For more information on the verification process for credit card feel free to check this help article. Additionally, it looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge declineThank you. 

 

~ Nikola

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Active Member
Ghulam M Member Since: Nov 20, 2020
155 of 1,895

HI i have the same issue can to tell some one to reach out me for verfication

Moderator
Goran V Moderator Member Since: Mar 24, 2017
156 of 1,895

Hi Ghulam,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.


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Active Member
David B Member Since: Jul 4, 2018
157 of 1,895

I hire someone so I got blocked from verifying my account and it said I had to contact Costumer service to proceed my verification but I dont even know how to do that

Moderator
Avery O Moderator Member Since: Nov 23, 2015
158 of 1,895

Hi David, 

A member of the Customer Support Team will reach out to you to assist you directly. 


-Avery
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Active Member
Ramiro P Member Since: Feb 16, 2020
159 of 1,895
I need asistance to fix this problem
Moderator
Avery O Moderator Member Since: Nov 23, 2015
160 of 1,895

Hi Ramiro, 


Before I proceed, could you please try posting the job through a desktop/laptop computer to see if the issue persists? 


-Avery
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