Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Can't do the credit card verification

Active Member
Carol B Member Since: Jul 5, 2018
61 of 697

I have entered the two amounts for credit card verification and it still says I need to verify.  How do I get my credit card verified?

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
62 of 697

Hi Carol,

 

It looks like you've already successfully verified your payment method. Please, let us know if you have any further questions.

~ Valeria
Untitled
Active Member
Retouch P Member Since: Jul 6, 2018
63 of 697

i entered the amount for the verification wrong and now I am blocked
My card is in canadian dollars so I entered the amount after the conversion.

 

Please help me

Highlighted
Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
64 of 697

Hi Retouch,

 

Thanks for reaching out to us, I'll ask someone from our team to follow up directly with you soon and assist with verifying your billing method.

Active Member
Nehal M Member Since: Jul 8, 2018
65 of 697

Same issue. how do I verify?

Community Guru
Jo-An B Member Since: Aug 2, 2016
66 of 697

Hi Nehal,

We'll have one of our agents reach out to you and assist you with the verification process. Thanks!

 

~ Jo-An

Untitled
Active Member
Mous S Member Since: Jul 8, 2018
67 of 697

I can't verify my payment , it ask me to contact support

Community Guru
Jo-An B Member Since: Aug 2, 2016
68 of 697

Hi Mous,

We'll have one of our agents reach out to you and assist you with the verification process. Thanks!

~ Jo-An

Untitled
Active Member
Manuela M Member Since: Jul 9, 2018
69 of 697

Dear All, I probably made some mistakes in the verification procedure. On last friday I inserted the credit card as billing methods. The verification charge has already been done and refunded but I still have in my Settings / Billing Methods: Requires Verification Contact Customer Support.

Could you help me? Many thanks. Manuela

Moderator
Goran V Moderator Member Since: Mar 24, 2017
70 of 697

Hi Manuela,

 

One of our customer support agents will reach out to you shortly and assist you further, thank you.


Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS