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Re: Verifying Credit Card Failed

Community Guru
Ryan C Member Since: Feb 3, 2017
81 of 835

Hello Jennifer,

 

I have escalated your request with the team. One of our team members will reach out to you shortly. 

 

Thank you.


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Active Member
Jasmine R Member Since: Jul 6, 2018
82 of 835

Need customer service to verify credit card. Please contact me

Moderator
Avery O Moderator Member Since: Nov 23, 2015
83 of 835

Hi Jasmine, 

A member of the Customer Support Team will reach out to you to assist you directly. 


-Avery
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Highlighted
Active Member
Clea R Member Since: Jul 10, 2018
84 of 835

Hi, I am having the same problem.

Please reach out so I can move forward with my freelancers.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
85 of 835

Hi Clea,

One of our team members will reach out to you directly and assist you further with this, thank you.


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Active Member
Ashmita R Member Since: Jul 10, 2018
86 of 835

There is no phone no. to call for customer service and i need to "contact customer service" for verification ASAP. Can someone kindly help me out .

 

Regards,

Ashmita

Moderator
Goran V Moderator Member Since: Mar 24, 2017
87 of 835

Hi Ashmita,

One of our customer support agents will reach out to you via ticket and assist you further, you can access your tickets on this Link. Thank you.


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Active Member
Kunjal T Member Since: Jul 10, 2018
88 of 835

Hi

 

It's been more than 24 hours since I entered my credit card details but there is still no withdrawal from my account to verify my credit card.

 

Anyone experienced this before?

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
89 of 835

Hi Kunjal,

 

I checked and it looks like the verification charges have already been made on our end. You can try contacting your bank directly to see if they've already showing on your account.

Let us know if you need any further help.

~ Valeria
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Active Member
Hannah M Member Since: Aug 22, 2018
90 of 835

Hi there,

 

Can some please contact me as soon as possible to assist with verifying my account? I have been blocked out after 3 attempts. If you could please get back to me asap that would be great as I need to intigate my project with my freelancer immediately.

 

Thanks,

 

Hannah

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