Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: I need customer service to verify my credit card

Highlighted
Active Member
Clea R Member Since: Jul 10, 2018
121 of 1,333

Hi, I am having the same problem.

Please reach out so I can move forward with my freelancers.

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
122 of 1,333

Hi Clea,

One of our team members will reach out to you directly and assist you further with this, thank you.


Untitled
Highlighted
Active Member
Ashmita R Member Since: Jul 10, 2018
123 of 1,333

There is no phone no. to call for customer service and i need to "contact customer service" for verification ASAP. Can someone kindly help me out .

 

Regards,

Ashmita

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
124 of 1,333

Hi Ashmita,

One of our customer support agents will reach out to you via ticket and assist you further, you can access your tickets on this Link. Thank you.


Untitled
Highlighted
Active Member
Kunjal T Member Since: Jul 10, 2018
125 of 1,333

Hi

 

It's been more than 24 hours since I entered my credit card details but there is still no withdrawal from my account to verify my credit card.

 

Anyone experienced this before?

Highlighted
Moderator
Valeria K Moderator Member Since: Mar 6, 2014
126 of 1,333

Hi Kunjal,

 

I checked and it looks like the verification charges have already been made on our end. You can try contacting your bank directly to see if they've already showing on your account.

Let us know if you need any further help.

~ Valeria
Untitled
Highlighted
Active Member
Hannah M Member Since: Aug 22, 2018
127 of 1,333

Hi there,

 

Can some please contact me as soon as possible to assist with verifying my account? I have been blocked out after 3 attempts. If you could please get back to me asap that would be great as I need to intigate my project with my freelancer immediately.

 

Thanks,

 

Hannah

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
128 of 1,333

Hi Hannah,

 

One of our team members will reach out to your shortly and assist you directly, thank you for your patience!


~ Bojan
Untitled
Highlighted
Active Member
Hannah M Member Since: Aug 22, 2018
129 of 1,333
Hi there,

I have still not heard from any one. Please respond ASAP as it is delaying
the process of my project.

Regards

Hannah
Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
130 of 1,333

We're sorry for the delay, Hannah. We'll go ahead and follow this up with the team so that they can get back to you the soonest. 


-Avery
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS