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Re: Need to contact support to verify my credit card but it doesn't give an option to contact suppor
Dec 14, 2018 08:30:54 PM by Cheryle S
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Jan 14, 2019 11:09:57 AM by Carl-Gustav H
I am locked out of verifying my card as I had 3 failed attempts. I am unable to contact support because there is no support number nor is there an option to have support contact you. How can I verify my card ?
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Feb 27, 2019 03:25:02 PM by Nichole W
Upwork will not allow me to verify my payment method. It tells me to "contact customer support" , then it links to the generic Upwork help search page.
I was innitially confused with how Upwork asked to verify my card asking for two small amounts to be charged. It would have been useful if they just said enter in an amount that totals $10 or some such thing. I opted out of the verification, in order to find out what they wanted and now I can't get back to the verification screen.
I need to pay my artist asap, this is incredibly frustrating.
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Mar 27, 2018 10:25:46 AM by Nina K
Hi Kares,
I can confirm that one of our agents has reached out to you already. If you are not seeing the support ticket in your email, you can also try to access it this way using this link.
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