Need to contact support to verify my credit card but it doesn't give an option to contact suppor

[Cheryle S]

What phone support? Im trying to find some help... even a little bit bit keep being sent in circles... very poor customer service

[Jo-An B]

Hi Cheryle,

Please send me a private message with your concern so I can assist you further.

[Carl-Gustav H]

I am locked out of verifying my card as I had 3 failed attempts. I am unable to contact support because there is no support number nor is there an option to have support contact you. How can I verify my card ?

[Nichole W]

You  have phone support?? I have been looking for your number everywhere...

[Nichole W]

Upwork will not allow me to verify my payment method. It tells me to "contact customer support" , then it links to the generic Upwork help search page.

I was innitially confused with how Upwork asked to verify my card asking for two small amounts to be charged. It would have been useful if they just said enter in an amount that totals $10 or some such thing. I opted out of the verification, in order to find out what they wanted and now I can't get back to the verification screen. 

I need to pay my artist asap, this is incredibly frustrating.

[Kares S]

I did not know I had to verify my credit card using USD after I hire someone so I got blocked from verifying my account and it said I had to contact Costumer service to proceed my verification but I dont even know how to do that

[Goran V]

Hi Kares,

Our customer support team will reach out to you shortly and assist you further with this, thank you!

[Kares S]

Hi, I still did not receive a message 

[Nina K]

Hi Kares,

I can confirm that one of our agents has reached out to you already. If you are not seeing the support ticket in your email, you can also try to access it this way using this link.

[Brian C]

Can I get the same support as well?

I am unable to verify my credit card.

-Brian