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Re: Credit Card Verification

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Active Member
Benjamin E Member Since: Jan 20, 2019
131 of 1,333

Hi,

 

I entered a small amount 3times and I got a response saying the amounts entered was incorrect so my account and I should contact customer support to complete the verification process.

Please can you have a look into the issues especially as I was unable to find a customer support contact details.

 

Thanks  

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
132 of 1,333

Hi Benjamin,

 

One of our team members will reach out to you directly via support ticket and assist you further with your billing method verification, thank you.


~ Bojan
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Active Member
Shoshana G Member Since: Jul 5, 2018
133 of 1,333

I am having difficulty verifying my credit card.  The message I receive says contact customer service.  

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
134 of 1,333

Hi Shoshana,

 

We'll have one of our agents reach out to you and assist you with the verification process. 

 

Thanks!

~ Valeria
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Active Member
Shoshana G Member Since: Jul 5, 2018
135 of 1,333

I received a message to contact customer support.  How do I do that?

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Active Member
Azhar M Member Since: Nov 22, 2018
136 of 1,333
Not able to verify ny email
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
137 of 1,333

Hi Azhar,

Please resend the email again and check your spam and junk folders as well. Thank you.


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Active Member
Cheryle S Member Since: Dec 14, 2018
138 of 1,333

What phone support? Im trying to find some help... even a little bit bit keep being sent in circles... very poor customer service

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Community Guru
Jo-An B Member Since: Aug 2, 2016
139 of 1,333

Hi Cheryle,

Please send me a private message with your concern so I can assist you further.

~ Jo-An

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Active Member
Carl-Gustav H Member Since: Jan 14, 2019
140 of 1,333

I am locked out of verifying my card as I had 3 failed attempts. I am unable to contact support because there is no support number nor is there an option to have support contact you. How can I verify my card ?

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