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Re: Credit Card Verification

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
91 of 827

Hi Hannah,

 

One of our team members will reach out to your shortly and assist you directly, thank you for your patience!

~ Bojan
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Active Member
Hannah M Member Since: Aug 22, 2018
92 of 827
Hi there,

I have still not heard from any one. Please respond ASAP as it is delaying
the process of my project.

Regards

Hannah
Moderator
Avery O Moderator Member Since: Nov 23, 2015
93 of 827

We're sorry for the delay, Hannah. We'll go ahead and follow this up with the team so that they can get back to you the soonest. 


-Avery
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Active Member
Benjamin E Member Since: Jan 20, 2019
94 of 827

Hi,

 

I entered a small amount 3times and I got a response saying the amounts entered was incorrect so my account and I should contact customer support to complete the verification process.

Please can you have a look into the issues especially as I was unable to find a customer support contact details.

 

Thanks  

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
95 of 827

Hi Benjamin,

 

One of our team members will reach out to you directly via support ticket and assist you further with your billing method verification, thank you.

~ Bojan
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Active Member
Shoshana G Member Since: Jul 5, 2018
96 of 827

I am having difficulty verifying my credit card.  The message I receive says contact customer service.  

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
97 of 827

Hi Shoshana,

 

We'll have one of our agents reach out to you and assist you with the verification process. 

 

Thanks!

~ Valeria
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Active Member
Shoshana G Member Since: Jul 5, 2018
98 of 827

I received a message to contact customer support.  How do I do that?

Active Member
Azhar M Member Since: Nov 22, 2018
99 of 827
Not able to verify ny email
Moderator
Goran V Moderator Member Since: Mar 24, 2017
100 of 827

Hi Azhar,

Please resend the email again and check your spam and junk folders as well. Thank you.


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