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Re: Need to contact support to verify my credit card but it doesn't give an option to contact suppor

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
71 of 396

Hi Benjamin,

 

One of our team members will reach out to you directly via support ticket and assist you further with your billing method verification, thank you.

~ Bojan
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Active Member
Shoshana G Member Since: Jul 5, 2018
72 of 396

I am having difficulty verifying my credit card.  The message I receive says contact customer service.  

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
73 of 396

Hi Shoshana,

 

We'll have one of our agents reach out to you and assist you with the verification process. 

 

Thanks!

~ Valeria
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Active Member
Shoshana G Member Since: Jul 5, 2018
74 of 396

I received a message to contact customer support.  How do I do that?

Active Member
Azhar M Member Since: Nov 22, 2018
75 of 396
Not able to verify ny email
Moderator
Goran V Moderator Member Since: Mar 24, 2017
76 of 396

Hi Azhar,

Please resend the email again and check your spam and junk folders as well. Thank you.


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Active Member
Cheryle S Member Since: Dec 14, 2018
77 of 396

What phone support? Im trying to find some help... even a little bit bit keep being sent in circles... very poor customer service

Community Guru
Jo-An B Member Since: Aug 2, 2016
78 of 396

Hi Cheryle,

Please send me a private message with your concern so I can assist you further.

~ Jo-An

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Active Member
Carl-Gustav H Member Since: Jan 14, 2019
79 of 396

I am locked out of verifying my card as I had 3 failed attempts. I am unable to contact support because there is no support number nor is there an option to have support contact you. How can I verify my card ?

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Active Member
Nichole W Member Since: Feb 27, 2019
80 of 396

You  have phone support?? I have been looking for your number everywhere...

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