I need to verify my credit card and nothing is working, not even when I enter $10 worth of payments. What do I do???
I have tried about 20 times to "contact support" by following many rabbit holes of support links and this is all I got.
A member of the Customer Support Team will reach out to you to assist you with your verification. I apologise if this has caused you any inconvenience.
Both cahrges from upwork made it to my credit card account, so I only need someone from support staff to let me verify the amounts I got through upwork, please.
Hi, Samsara! How many times did you send the initial verification request? If you sent multiple then it might have a delay of old verification amounts vs what your Upwork account plans to send, appearing as a wrong amount.
Upwork's support and verification can sometimes be slow so I recommend patience. My account took several days to completely set up.
then would enter different values, try to submit, and get rejected. After a
few tries--with both cards i tried---I was locked out and shown the
"contact customer support" option.
I was never able to successfully send any amount, ever.