Verifying a Credit card

[Bojan S]

Hi Anu,

We'll have one of our agents reach out to you via support ticket to assist you with your credit card verification process.

Thank you for reaching out to us. 

[Liliana S]

i cannot do the verification of my credit card. What can i do?

kind regards,

Liliana Silvestre

[Aleksandar D]

Hi Liliana,

Thank you for reaching out to us. One of our team members will reach out to you directly via support ticket to assist you with your billing method verification process.

Thank you.

[Maryna S]

I could not verify my card and now after three attempts, this option is blocked. I have added Paypal account and set it as primary but now I cannot delete the credit card. From where the payment will be withdrawn and how do proceed with the card verification?

[Bojan S]

Hi Maryna,

We'll have one of our agents reach out to you via support ticket to assist you with your credit card verification process and advise you further regarding your concern.

Thank you for reaching out to us. 

[Marina G]

Hello, I cant verify my creadit Card, it says contact the Support team and ive spent an hour trying to find how to contact them. So can somebody help me?

[Bojan S]

Hi Marina,

We'll have one of our agents reach out to you via support ticket to assist you with your request.

Thank you for reaching out to us. 

[Marina G]

So i should just wait?

[Bojan S]

Hi Marina,

A member of the team has reached out to you already and is awaiting your response. If you aren't able to see the email you should also be able to access the ticket directly here.

[Samsara C]

I need to verify my credit card and nothing is working, not even when I enter $10 worth of payments. What do I do???

 I have tried about 20 times to "contact support" by following many rabbit holes of support links and this is all I got.