Apr 27, 2019 04:46:42 AM by Raghad A
Apr 24, 2019 07:41:46 AM by Bojan S
Hi Hamza,
Please go to your account settings and chose top tab on left, ''My Info''. Kindly, try adding address details and phone number in order to fix this error. If the issue persists after this please let us know and our team will assist you further. Thank you!
Apr 24, 2019 08:03:10 AM by Bojan S
Thank you for following up, Hamza.
One of our team members will reach out to you directly via support ticket to assist you with your billing method concern.
Apr 27, 2019 04:46:42 AM by Raghad A
Apr 27, 2019 05:36:55 AM by Aleksandar D
Hi Raghad,
One of our team members will reach out to you directly via support ticket to assist you with your billing method concern. You can access your tickets on this page.
Thank you.
Apr 28, 2019 02:18:36 AM Edited Apr 28, 2019 02:20:15 AM by Aleksandar D
Hi Priya,
Thanks for reaching out to us. I checked refund status for you and can confirm that your refund was successful on our end. You can check this under your Transactions. After the refund is initiated, it typically takes 2 to 5 business days for the money to be refunded back to your credit card.
Feel free to contact us if you have further questions.
Thank you.
Mar 2, 2019 11:10:26 AM by Jonathan L
Unable to verify credit card, even though I added a total of $10 for both small payment methods to verify. Now my credit card verification is in a failed state. Please advise.
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