billing is still unverified

[Joachim L]

Hi! 

I'm trying to deposit through paypal, but getting 

You don't have a valid billing method on file with Upwork. Please correct this before making an offer.

- Card is added to paypal 

- Balance has enough 

- Paypal account is added here 

- Paypal account is verified 

[Aleksandar D]

Hi Joachim,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[Sofia M]

i have tried to input the amount for verification in my currency which make me locked i think and now the the page is not showing to verify amount option and am unable to get upwork customer care.

here is the screeshot of my account.

My first question is how can i verify my amount 

second is how can contact customer support if i persist this type of problem again.

third how long it takes to reverify my billing account 

fourth the amount they charged.did they refund it to me in case i am unable to contact customer care (because there is no customer care )

[Joanne Marie P]

Hi Sofia,

One of our team members will reach out and assist you directly via support ticket, thank you. 

[Mohammad A]

Hi, I have the same issue. what i can do 

[Bojan S]

Hi Mohammad,

Thank you for reaching out to us. One of our team members will reach out to you directly via a support ticket and assist you with your request.

[Mohammad A]

Hi sir,

its 2.55 & 7.45

[Avery O]

Hi Mohammed, 

A member of the Customer Support Team will reach out to you to assist you with your concern. I apologise for the inconvenience this has caused you.

[Tatyana K]

I put too many times during verification the card. Please help 

[Bojan S]

Hi Tatyana,

We'll have one of our agents reach out to you via a support ticket to assist you with your billing method verification process.

Thank you for reaching out to us.