Thank you for reaching out to us, Donald and Tierra.
I've escalated your account information to our support team. One of our agents will reach out to you directly via support tickets to assist you with your requests
I was adding a billing method and the Master card method failed, i added a visa card and also failed. I've tried to get the M-PESA option but its not availble. I need to make payments because time is running out. kindly assist
I checked and it seems that you have an open ticket with our team regarding your billing method in which one of our agents already updated the ticket a few moments ago. Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place so that our team can assist you more effectively.