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Re: Need to contact support to verify my credit card but it doesn't give an option to contact suppor

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
111 of 1,829

Hi Roxon and Pappu,

Our team will reach out to you both via ticket and assist you further with your billing methods. You can access your tickets on this Link. If further help is needed let me know, thank you.


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Active Member
Beth M Member Since: Nov 11, 2019
112 of 1,829
Can you please help me? I can not verify the credit card charges as they have already been removed from my credit card. The freelancer wants to get paid
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Ovidiu D Member Since: Apr 5, 2020
113 of 1,829

Hi Valeria, can you help me with the verification of my card? It seems i'm stuck at the verification stage, i skipped the introduction of the 2 amouts for verification and now I cant get back to it. Can you help me pls ? I need to make a payment. I already paid the 10$

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Aleksandar D Moderator Member Since: Mar 23, 2019
114 of 1,829

Hi Ovidiu,

 

Thanks for reaching out to us. I shared your request with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Tanzeel Ur R Member Since: Apr 8, 2020
115 of 1,829

Hi,

 

I am having the same problem. needs to be fixed ASAP Please

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Bojan S Moderator Member Since: Mar 9, 2018
116 of 1,829

Thank you for reaching out to us, Tanzeel Ur.

 

One of our team members will reach out to you directly via a support ticket to assist you with this concern.


~ Bojan
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Active Member
David C Member Since: May 1, 2020
117 of 1,829

Hey Miss Valeria;    Upworks wants me to contact support to verify cc charges but support does not seem to be working.  Am I doing some incorrectly, or can you point me in the right direction? 

 

Thankx,

David 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
118 of 1,829

Hi David, and Oleksandr,

 

David, I checked and it seems that you already created a support ticket for the problem you are experiencing. I will follow up with the team handling your case and you can expect an update on your ticket very soon.

 

Oleksandr, one of our team members will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Louis V Member Since: May 5, 2020
119 of 1,829
Hi Valeria,

I have had the same issue, how can I get it sorted?

Thanks
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
120 of 1,829

Hi Louis,

 

Our team will reach out to you via ticket as well and assist you further with your billing method. Thank you.


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