Verify card

[Abdullah B]

Hey, I couldn't find a suitable place for the solution to my issue. I have created my account a few days back and could not able to add the payment method of Credit card and Paypal is not working in my country. I'm also attaching a screen-shot of my issue. Kindly sort this out on a priority basis so that I can able to buy connects.

[Goran V]

Hi Abdullah,

Please try clearing your cache and cookies or logging in with another browser to add your billing method. Thank you.

[Orane C]

Hey guys,

I have the same issue with credit card verification, its a CAD currency, so I entered the wrong values and got locked out, please assist.

[Avery O]

Hi Orane, 

I'm sorry for the inconvenience. I shared your acccount information with the team, and they will get in touch with you to assist you. 

[Rawan M]

Hey there,
I just hire a freelancer for project but I could nor verify the billing.
I have a message to contact customer support to verify the payment. Already you had received 10$ as a verification

[Goran V]

Hi Rawan,

One of our team members will reach out to you via ticket as soon as possible and assist you further with verifying your billing method. Thank you.

[Carol B]

I have entered the two amounts for credit card verification and it still says I need to verify.  How do I get my credit card verified?

[Valeria K]

Hi Carol,

It looks like you've already successfully verified your payment method. Please, let us know if you have any further questions.

[Retouch P]

i entered the amount for the verification wrong and now I am blocked
My card is in canadian dollars so I entered the amount after the conversion.

Please help me

[Vladimir G]

Hi Retouch,

Thanks for reaching out to us, I'll ask someone from our team to follow up directly with you soon and assist with verifying your billing method.