Cannot verify

[Nikola S]

Hi Aseem, 

I am sorry to hear about this. One of our team members will reach out to you directly via a support ticket to assist you further with verifying your credit card. You can access your tickets on this page.

[Ali H]

I've uploaded a credit and debit card and it;s giving me an error when I try to pay. I can then see the charge failed message against both cards. Please assist.

Thanks

[Aleksandar D]

Hi Ali,

I checked and it seems that you already added another billing method and used it to fund escrow. Could you please let us know if you still need help with the charge failed message?

Thank you.

[Justin A]

I am unable to return to the webpage that has the two slots to verify my credit card. I need to pay a vendor and am unable to do so. Can someone help me verify ?

Justin

[Joanne Marie P]

Hi Justin,

I'm sorry for the trouble you had while trying to verify your billing method. One of our team members will reach out and assist you directly via a support ticket. Thank you!

[Stephanie N]

I'm having the same exact issue. I've reached the maximum attempt to verify my payment method. I'm also in Korea, so I am unable to call support. 

[Luiggi R]

Hi Stephanie, 

I'm sorry to hear you're experiencing this issue. We'll have one of our agents reach out to you via a support ticket to further assist you.

Thank you.

[Abdulrahman A]

I have a problem when paying for contracts sent to me by freelancers. When paying from my Visa card the following message appears: We are sorry! We are experiencing a technical problem and cannot process your request right now. Please try again in a minute.

Also, I see the following message when I open my account profile: Financial transactions for **Edited for Community Guidelines** have been limited. Please check your email for additional information or contact customer support.

I hope an urgent solution to the problem

Thank you

**Edited for Community Guidelines**

[Andrea G]

Hi Abdulrahman,

Someone from our team will reach out to you via support ticket in order to assist you further.

Thanks!

[Salah A]

Hello,

Ready to hire and pay freelancer, but failed at credit card input. It says account needs to be verified, contact support.

Thanks,