Need to contact support to verify my credit card but it doesn't give an option to contact suppor

[Claire Anne S]

I have the same issue

[Goran V]

Hi Claire,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

[Ayesha S]

Hello  Valeria,

 I am new on upwork ,and i am having the same issue with card verification process .

Thanks,

Ayesha S.

[Nikola S]

Hi Ayesha,

I checked and it looks like you are not required to verify your credit card at the moment. For more information on the verification process for credit card feel free to check this help article. Additionally, it looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline. Thank you. 

[Ghulam M]

HI i have the same issue can to tell some one to reach out me for verfication

[Goran V]

Hi Ghulam,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

[David B]

I hire someone so I got blocked from verifying my account and it said I had to contact Costumer service to proceed my verification but I dont even know how to do that

[Avery O]

Hi David, 

A member of the Customer Support Team will reach out to you to assist you directly. 

[Ramiro P]

I need asistance to fix this problem

[Avery O]

Hi Ramiro, 

Before I proceed, could you please try posting the job through a desktop/laptop computer to see if the issue persists?