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Need to contact support to verify my credit card but it doesn't give an option to contact support

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1731 of 1,895

Hi Dianne,

 

If you don't see the option to add PayPal, that means it's not supported for your country. You can consider adding a card as that option is available to you. For more information, please contact PayPal.

 

Thank you.

~ Aleksandar
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Active Member
Mine E Member Since: Sep 11, 2020
1732 of 1,895

I face the same isuue of verification of my card, can you please explain the reason of this problem and how we can solve it? it is not easy to approch the support via the website

Moderator
Andrea G Moderator Member Since: Jul 7, 2020
1733 of 1,895

Hi Mine,

 

Someone from our team will reach out to you via support ticket in order to assist you further.

 

Thanks!

~Andrea
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Active Member
Viktoras G Member Since: Jun 19, 2020
1734 of 1,895

When I go to 'Billing & Payments' and press 'Add Method' I only have the option to add a payment card. I would like to add my paypal account to make payments. how do I do this ?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1735 of 1,895

Hi Viktoras,

If the option is not visible on your end this means that the option is not available for your location. To learn more about our billing methods check out this Help Article. Thank you.


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Active Member
Viktoras G Member Since: Jun 19, 2020
1736 of 1,895
Is there a list of what regions are available for paypal with upwork?
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1737 of 1,895

Hi Viktoras,

 

Thanks for following up. You need to check with PayPal for more information about that.

 

Thank you.

~ Aleksandar
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Active Member
Viktoras G Member Since: Jun 19, 2020
1738 of 1,895
But If i have no option to add it on upwork, isnt this an upwork issue and not paypal?
Active Member
Agbolade S Member Since: Jan 2, 2018
1739 of 1,895
Hi there:

Please, is payment by PayPal available for Nigerians? I can’t find the option to choose PayPal as my billing method.

Regards,


Samuel
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1740 of 1,895

Hi Agbolade,

 

The availability of payment methods varies depending on your location. If this option is not on the list when you check, then this option is not available in your location. 


-Joanne
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