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Need to contact support to verify my credit card but it doesn't give an option to contact support

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
331 of 578

Hi Anu,

 

We'll have one of our agents reach out to you via support ticket to assist you with your credit card verification process.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Liliana S Member Since: Apr 13, 2019
332 of 578

i cannot do the verification of my credit card. What can i do?

 

kind regards,

 

Liliana Silvestre

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
333 of 578

Hi Liliana,

 

Thank you for reaching out to us. One of our team members will reach out to you directly via support ticket to assist you with your billing method verification process.

 

Thank you.

~ Aleksandar
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Active Member
Maryna S Member Since: Apr 17, 2019
334 of 578

I could not verify my card and now after three attempts, this option is blocked. I have added Paypal account and set it as primary but now I cannot delete the credit card. From where the payment will be withdrawn and how do proceed with the card verification?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
335 of 578

Hi Maryna,

 

We'll have one of our agents reach out to you via support ticket to assist you with your credit card verification process and advise you further regarding your concern.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Marina G Member Since: Apr 18, 2019
336 of 578
Hello, I cant verify my creadit Card, it says contact the Support team and ive spent an hour trying to find how to contact them. So can somebody help me?
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
337 of 578

Hi Marina,

 

We'll have one of our agents reach out to you via support ticket to assist you with your request.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Marina G Member Since: Apr 18, 2019
338 of 578
So i should just wait?
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
339 of 578

Hi Marina,

 

A member of the team has reached out to you already and is awaiting your response. If you aren't able to see the email you should also be able to access the ticket directly here.

~ Bojan
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Active Member
Samsara C Member Since: Apr 17, 2019
340 of 578

I need to verify my credit card and nothing is working, not even when I enter $10 worth of payments. What do I do???

 

 I have tried about 20 times to "contact support" by following many rabbit holes of support links and this is all I got. 

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