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Need to contact support to verify my credit card but it doesn't give an option to contact support

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Active Member
Olga V Member Since: Nov 14, 2019
871 of 1,333

I need to verufy my billing info, because I have reached the max attempts to do that.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
872 of 1,333

Hi Olga,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.


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Active Member
Pascal A Member Since: Nov 16, 2019
873 of 1,333

Hi

i need to verify my payment method please

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
874 of 1,333

Hi Pascal,

 

One of our team members will reach out and assist you via support ticket in verifying your payment method. Thank you!


-Joanne
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Active Member
Sadiq Y Member Since: Nov 17, 2019
875 of 1,333

Hi, my account is showing is unverifield after I was charge couple of time. I need help and the guy doing my works wants his payment. I need my work ASAP. 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
876 of 1,333

Hi Sadiq,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your request.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Allira G Member Since: Nov 18, 2019
877 of 1,333

i failed on the verify payment method and my link is not there anymore for verifying, says contact customer support but theres no customer support ..confused?

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
878 of 1,333

Hi Allira, 


I have shared your concern with the Customer Support Team and they will reach out to you to assist you further with your account. 


-Avery
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Active Member
Zeeshan P Member Since: Nov 20, 2019
879 of 1,333

I am new on upwork and facing billing problem.

You don't have a valid billing method on file with Upwork. Please correct this before making an offer.

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
880 of 1,333

Hi Zeeshan,

 

We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method. 

 

Thank you for reaching out to us. 


~ Bojan
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