Jul 2, 2018 06:55:01 AM by Tammeral H
I am locked out of verifying my card as I had 3 failed attempts. I am unable to contact support because there is no support number nor is there an option to have support contact you. How can I verify my card without contacting support once I am locked out because it doesnt seem like support wants to be contacted for this issue.
Dec 11, 2019 09:52:36 PM by Avery O
Hi Chad,
The Customer Support Team will reach out to you to assist you further with your credit card verification.
Dec 13, 2019 04:39:46 AM by Rashida N
Dec 13, 2019 05:37:32 AM by Goran V
Hi Rashida,
One of our Customer Support agents will reach out to you as well and assist you further with your billing method. Thank you.
Feb 11, 2020 08:30:38 AM by Mark S
having the same issue. not able to contact support for my card verification after three attempts.
Feb 11, 2020 09:05:40 AM by Bojan S
Hi Mark,
We'll have one of our agents reach out to you via a support ticket to assist you with your billing method verification process.
Thank you for reaching out to us.
Feb 16, 2020 06:37:36 AM by Aleksandar D
Hi Mark,
I checked and it seems that one of our team members already reached out to you directly via a support ticket to assist you further with verifying your card. Please consider following up on your open ticket and kindly communicate with our team through that ticket if you have any questions, in order to keep all the information in one place so that our team can assist you more effectively.
Thank you.
Feb 26, 2020 11:38:29 AM by Stuti A
Mar 25, 2020 01:53:21 PM by Maria V
I am having the same issues. How can I get someone from support to contact me?
Mar 25, 2020 02:32:55 PM by Bojan S
Hi Maria,
It looks like you were able to successfully verify your billing method. Feel free to reach back to us if you still need any assistance.
Thank you!
Mar 25, 2020 02:00:47 PM by Maria V
I think my account is blocked. I need to veirfy my amounts. Can you help?
Apr 11, 2020 05:49:59 AM by Aleksandar D
Hi Aprilia-Nina,
I already followed up with the team handling your case and you can expect an update on your open ticket very soon.
Thank you.
Apr 17, 2020 11:23:59 AM by Ram S
Hi Valeria,
I am having the same problem. Can someone please reach out and help me verify?
Apr 17, 2020 11:41:20 AM by Bojan S
Thank you for reaching out to us, Ram.
One of our team members will reach out to you directly via a support ticket to assist you with your verification process.
Apr 17, 2020 05:05:12 PM by Laura S
I am having the SAME issue and I've been trying to get help with this for the last 48 hrs. Can a REAL person help me please?! I need this fixed ASAP.
Apr 17, 2020 06:19:29 PM by Joanne P
Hi Laura,
I've shared your concern with the team, and one of our team members will reach out and assist you directly via a support ticket. Thank you!
Apr 22, 2020 10:47:11 AM by C G
Hello, what is the phone number to call, for help th verify billing method?
Apr 22, 2020 11:31:55 AM by Bojan S
Thank you for reaching out to us, C.
One of our team members will reach out to you directly via a support ticket to assist you with your verification process.
Apr 23, 2020 12:44:00 AM by Athens H
I am also facing the same issue please help me in verification I want to pay the freelancer.
Apr 24, 2020 03:36:00 PM by McH C
Hi Valeria,
I am having the same issues with verifying the credit card. I can't find the phone number for support.
Apr 24, 2020 05:16:05 PM by Joanne P
Hi McH,
One of our team members will reach out and assist you directly via a support ticket. Thank you!
Apr 30, 2020 10:29:08 PM by Avery O
Hi Josh,
I looked into this and can see that you have already been assisted through a support ticket. If you need further help, please don't hesitate to update this thread so that you can be assisted further.
May 2, 2020 07:43:19 PM by Jas B
i am not able to verify my debit card after few failed attempts.
coul dyou please let me know how do i verify it again?
May 2, 2020 09:15:49 PM by Aleksandar D
Hi Jas,
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
May 4, 2020 05:55:28 AM by Yuk L
Hi Valeria,
I am new to upwork and i am unable to verify my credit card. I have missed the verification in the first place and the verify button is missing now.
May 13, 2020 05:50:34 PM by Brenda E
I'm locked out of the attempt to deposit money for credit card verification. I've put in different amounts and was rejected. It said the 2 amounts needed to total $10 so at first I did $5 and $5 and it was rejected. Then I put $10 and $10 and THAT was rejected. grrr Now I'm locked out.
May 13, 2020 08:06:18 PM by Joanne P
Hi Brenda,
One of our team members will reach out to you directly via a support ticket to assist you with your verification process. Thank you.
May 18, 2020 10:10:34 AM by Rashod S
What is the number to phone support? I am having the same issue.
May 18, 2020 10:53:16 AM by Aleksandar D
Hi Rashod,
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Jun 3, 2020 02:23:56 PM by Stallion M
I am new to upwork and had the same issue. How can I unlock my account to complete my card verification!! Fiverr is much simpler to deal with than upwork.
Jun 3, 2020 03:20:01 PM by Bojan S
Thank you for reaching out to us, Stallion.
One of our team members will reach out to you directly via a support ticket to assist you with your verification process.
Jun 6, 2020 05:17:08 AM by Mahmoud H
i need to a help because i made 3 failed attempts so how can i verify my card
Jun 6, 2020 05:59:42 AM by Aleksandar D
Hi Mahmoud,
I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Jun 8, 2020 12:24:52 PM by Digital Works R
Hi I have the same issue. I have the two verification dollar values but it says to contact customer support...can you please help?