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Need to contact support to verify my credit card but it doesn't give an option to contact support

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Active Member
Cameron C Member Since: Feb 10, 2020
931 of 996

Hi, I am trying to add a primary billing method to my account. Whenever I put in my CC information and try to submit, it doesn't recognize any number being in the fields?

 

Not sure what to do.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
932 of 996

Hi Cameron,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
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Zeshan A Member Since: Feb 12, 2020
933 of 996

kindly help me its urjent 
"We are unable to authorize your card. Kindly contact with your Issuing Bank."

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
934 of 996

Hi Zeshan,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
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Natalya S Member Since: Feb 13, 2020
935 of 996
Hi, I can't verify mine bank card because I've tried few times as: amount 1 - 7.79, amount - 2.21, then it was always like "amount is incorrect" and money from bank card was withdraw but on mine billing setting I see "require verify - contact customer support". So, how to fix it ? money is out of mine balance but system haven't catch as I got. I have some projects and urgently need to verify mine billing Smiley Sad
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
936 of 996

Thank you for reaching out to us, Natalya.

 

One of our team members will reach out to you directly via a support ticket to assist you with your billing method verification process. 

~ Bojan
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Natalya S Member Since: Feb 13, 2020
937 of 996
Thank You Bojan, hope is gonna be fixed asap
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Raw S Member Since: Feb 11, 2020
938 of 996

My visa card is still unverified, I want to verify my payment but it says Cantact customer Support

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
939 of 996

Hi Raw,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Active Member
Raw S Member Since: Feb 11, 2020
940 of 996

hi how can i put the two amount for payment varifying 

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