Yes, one of our agents provided the steps you need to do in order to resolve the issue with your verification. Please check out the support ticket on this direct link and follow the steps our team suggested. If you still need help with this, feel free to follow up on the ticket so that our team can assist you further.
good day! i linked my upwork account in my local bank account for the transfer of fund but i accidentally input the card number instead on my account number. The thing is my money was already transfered in your end and i does not reflect on my account. Please help me asap. I need someone to talk to regarding this issue. Thank you.
Since your account number is wrong the funds should be reversed back to your Upwork account. If you haven't received your funds anywhere after 8 business days, let me know here. Our team will initiate a trace on your transaction and will assist you further. Thank you.
I have the same issue, I tried three times an it locked me out telling me to contact support but it doesn't let me? And no one have called yet? I need to verify my payment so I can pay for a job. Please help.