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Need to contact support to verify my credit card but it doesn't give an option to contact support

Active Member
Harry H Member Since: May 11, 2019
111 of 351
Hi Valeria ..i am having same issue .can not verify my credit card ..evwn though already filled up the 2 small amount sent by cc issuer ..
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
112 of 351

Hi Harry,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Lindsay S Member Since: Jul 10, 2018
113 of 351

I'm having the same issue! I tried to verify my credit card, and now it says I need to contact customer support.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
114 of 351

Hi Lindsay,

 

I've shared your concern with our team and one of our team members will reach out to you and assist you further, thank you!

~ Bojan
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Active Member
Mira K Member Since: Apr 23, 2018
115 of 351

i've been charged 2.88$ on my CREDIT CARD to "verify" my payment method, HOWEVER, im getting a message that it's still unable to get verified

Moderator
Goran V Moderator Member Since: Mar 24, 2017
116 of 351

Hi Mira,

 

One of our team members will reach out to you shortly and assist you further with this. Thank you!


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Active Member
Venkata Nemo L Member Since: Jul 10, 2018
117 of 351

I have been charged a total of $10 and I have verified it but the account still shows unverified

Moderator
Avery O Moderator Member Since: Nov 23, 2015
118 of 351

Hi Venkata Nemo, 

I checked your account and can see that your payment method is already verified. Are you still seeing the notification on your account?


-Avery
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Active Member
Morgan Antoine H Member Since: Jul 11, 2018
119 of 351

Hello,

I need to verfiy my credit card to continue my work,

thank you to contact me as soon as possible.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
120 of 351

Hi Morgan,

Yes, our team will reach out to you as well. Thank you.


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