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Need to contact support to verify my credit card but it doesn't give an option to contact support

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Active Member
Chad J Member Since: May 20, 2020
1231 of 1,260
I accidentally put the incorrect info when filling out the two payments that would verify my card. Because of this mistake, it says I need to ask for help from someone in the community. Any help would be appreciated
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1232 of 1,260

Hi Chad,

 

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 

 

Thank you!


~ Bojan
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Active Member
Nikolai W Member Since: May 20, 2020
1233 of 1,260

I cannot pay: credit card verification time ran out.

And payment via paypal failed. please forward to customer support ASAP!

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1234 of 1,260

Hi Nikolai,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your concern. 

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Arun L Member Since: May 14, 2020
1235 of 1,260

Hi,

 

Would you help me verifying me Visa and Amex cards please?

 

It is asking the below:-

 

Requires verification. Contact customer support
 
Can you help please?
 
Thanks
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1236 of 1,260

Thank you for reaching out to us, Arun.

 

I've escalated your account information to our support team. One of our agents will reach out to you directly via a support ticket to assist you with your verification process.


~ Bojan
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Active Member
Jaiden S Member Since: May 20, 2020
1237 of 1,260
I'm trying to verify my credit card but it makes me contact support and it doesn't give me an option to contact support
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1238 of 1,260

Hi Jaiden,

 

I have shared your concern with the team, and one of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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Active Member
Veronica J Member Since: May 22, 2020
1239 of 1,260

Screen Shot 2020-05-22 at 3.50.49 PM.png

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1240 of 1,260

Hi Veronica,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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