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Need to contact support to verify my credit card but it doesn't give an option to contact support

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1591 of 1,609

Thank you for reaching out to us, Shamane.

 

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 


~ Bojan
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Asim S Member Since: Jul 18, 2020
1592 of 1,609

I registered as client and want to hire a freelancer but the this message shows "You don't have a valid payment method on file with Upwork. Please correct this before making an offer." i can't sort it out why this is happening? anyone please help me out.

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Aleksandar D Moderator Member Since: Mar 23, 2019
1593 of 1,609

Hi Asim,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Jack L Member Since: Jul 23, 2020
1594 of 1,609

Hi

When I enter my data on the new payment method/ credit card, it always says enter date, etc. It does not seem to recognize my data. Are credit cards from outside of USA not accepted? Any restrictions?

Thanks

Jack

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1595 of 1,609

Hi Jack,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.


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Homam A Member Since: Jul 23, 2020
1596 of 1,609
It seems I made too many attempts
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Goran V Moderator Member Since: Mar 24, 2017
1597 of 1,609

Hi Homam,

 

Our team will reach out to you via ticket as soon as possible and will assist you further with your billing method. Thank you.


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Jassy B Member Since: Jul 25, 2020
1598 of 1,609

I am unable to verify my credit card and I'm not sure who to contact. 

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Joanne Marie P Moderator Member Since: Nov 26, 2017
1599 of 1,609

Hi Jassy,

 

One of our team members will reach out and assist you directly via a support ticket in verifying your credit card. Thank you.


-Joanne
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Emilie Q Member Since: Jul 28, 2020
1600 of 1,609

I have already used the card to deposit funds in escrow without verifying. And I hired someone to do my job, the fixed price is 225$. My bank card record shows that money(225$) has been deducted. But I still cannot find two small charges on my bank card record, so that I still cannot verify my card. Is this weird?

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