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Need to contact support to verify my credit card but it doesn't give an option to contact support

c8e10d26
Active Member
Mine E Member Since: Sep 11, 2020
1741 of 1,985

I face the same isuue of verification of my card, can you please explain the reason of this problem and how we can solve it? it is not easy to approch the support via the website

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
1742 of 1,985

Hi Mine,

 

Someone from our team will reach out to you via support ticket in order to assist you further.

 

Thanks!

~Andrea
Untitled
5811eaeb
Active Member
Viktoras G Member Since: Jun 19, 2020
1743 of 1,985

When I go to 'Billing & Payments' and press 'Add Method' I only have the option to add a payment card. I would like to add my paypal account to make payments. how do I do this ?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1744 of 1,985

Hi Viktoras,

If the option is not visible on your end this means that the option is not available for your location. To learn more about our billing methods check out this Help Article. Thank you.


Untitled
5811eaeb
Active Member
Viktoras G Member Since: Jun 19, 2020
1745 of 1,985
Is there a list of what regions are available for paypal with upwork?
djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1746 of 1,985

Hi Viktoras,

 

Thanks for following up. You need to check with PayPal for more information about that.

 

Thank you.

~ Aleksandar
Untitled
5811eaeb
Active Member
Viktoras G Member Since: Jun 19, 2020
1747 of 1,985
But If i have no option to add it on upwork, isnt this an upwork issue and not paypal?
agboladesamuel3
Active Member
Agbolade S Member Since: Jan 2, 2018
1748 of 1,985
Hi there:

Please, is payment by PayPal available for Nigerians? I can’t find the option to choose PayPal as my billing method.

Regards,


Samuel
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1749 of 1,985

Hi Agbolade,

 

The availability of payment methods varies depending on your location. If this option is not on the list when you check, then this option is not available in your location. 


-Joanne
Untitled
89190968
Active Member
Dianne Christine R Member Since: Sep 10, 2020
1750 of 1,985

have you solved this already?

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