I have a problem when paying for contracts sent to me by freelancers. When paying from my Visa card the following message appears: We are sorry! We are experiencing a technical problem and cannot process your request right now. Please try again in a minute.
Also, I see the following message when I open my account profile: Financial transactions for **Edited for Community Guidelines** have been limited. Please check your email for additional information or contact customer support.
I hope an urgent solution to the problem
**Edited for Community Guidelines**
Hi, so a while back I hired someone on Upwork but then had to withdraw the offer because the freelancer didn't accept it but Upwork did accept the payment and the amount was deposited in escrow.
Now using the same debit card, I'm unable to hire a freelancer. Upwork says that the charge failed and I need to add a valid payment method. I'm so stressed out because of this. I need to hire someone immediately and Upwork won't let me do it.
Hi Muhammad Ali,
I'm sorry to hear you're having trouble hiring a freelancer. I checked your account and it looks like the charges on your card keep getting declined. Please contact your card-issuing bank for more information about the specific charge decline.