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Need to contact support to verify my credit card but it doesn't give an option to contact support

agboladesamuel3
Active Member
Agbolade S Member Since: Jan 2, 2018
1751 of 2,010
Hi there:

Please, is payment by PayPal available for Nigerians? I can’t find the option to choose PayPal as my billing method.

Regards,


Samuel
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1752 of 2,010

Hi Agbolade,

 

The availability of payment methods varies depending on your location. If this option is not on the list when you check, then this option is not available in your location. 

~ Joanne
Upwork
89190968
Active Member
Dianne Christine R Member Since: Sep 10, 2020
1753 of 2,010

have you solved this already?

sardor2697
Active Member
Sardor J Member Since: Sep 15, 2020
1754 of 2,010

Hi there, I need a help, I am a new client on outwork, today I was going to post a job and hiring a freelancer, during that time, this platform asked me to give billing method and I gave my credit card info then quickly platform took 10$ from my card. the problem here, I wrote different amount on the amount1 and amount2 without seeing my coming massage. I should have written 1.31 and 8.69 to them and now I can't verify my billing method, I need a help, please someone tell me the right way...

 

**Edited for Community Guidelines**

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1755 of 2,010

Hi Sardor,

 

One of our team members will reach out to you directly via a support ticket to assist you further with the verification.

Thank you.

~ Aleksandar
Upwork
9d4da028
Active Member
Fashion P Member Since: Sep 16, 2020
1756 of 2,010

Hello when i hire someone freelancer, i got the message on the top screen You don't have a valid billing method on file with Upwork. Please correct this before making an offer. I dont know what is the main problem. please someone help me to resolve my problem. Thanks

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
1757 of 2,010

Hi there,

 

It looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline.
 
Thanks!
 
~Andrea
Upwork
56308e7e
Active Member
Brendon L Member Since: Sep 17, 2020
1758 of 2,010

I have attempted verification 3 times and I am now blocked. I need assistance in approving my payment method.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1759 of 2,010

Hi Brendon,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

~ Goran
Upwork
2edf9470
Active Member
Aseem S Member Since: Sep 26, 2020
1760 of 2,010

I am trying to add my Debit card as a billing method. After entering the information it says to verify the card by entering the two amounts which are charged for verification. I enter three times correctly(correctly means I had checked two to three times when I was entering the amounts). But I said all time that I am entering the wrong amounts. Now It holds my billing method. Please resolve it.

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