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Need to contact support to verify my credit card but it doesn't give an option to contact support

digitalchores
Active Member
Maarten C Member Since: Jun 21, 2021
2011 of 2,012

Dears, 

When trying to make an escrow payment I get bellow error. Tried also in incognito tab after clearing cashe. Cannot find any way to contact support (?!)

hope to hear from Upwork support, thanks

 

Error 500 (A)
Trace ID: 662db7a81c448766-SEA

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2012 of 2,012
Hi Maarten,
 
I checked and it looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline.
 
~Andrea
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