Need to contact support to verify my credit card but it doesn't give an option to contact support

[Kurtis G]

I need the same help as everyone else here it seems. My credit card wouldn't verify I'm assuming because the "small charges" were shown in CAD for me as that is my bank's currency. Anyways I've use all my attempts and now I need to contact support which is miserably complicated with upwork apparently. Not a great first impression as someone who has come here with full intent to spend money.

[Avery O]

I'm sorry to learn about your experience, Curtis. I have shared your account information with the Customer Support Team and someone will reach out to you directly to assist you with your concern. 

[LaTonya J]

I submitted an online support ticket as well and wasn't sure which was the best method to contact support so I used the Community Bot and wound up here. I added a Paypal account and also want to submit verification.

[Bojan S]

Thank you for reaching out to us, LaTonya.

One of our team members will reach out to you directly via support ticket to assist you with your billing method verification process. 

[Sam A]

Hi
I have the same issue - not able to verify payment anymore and it is blocked.

Thank you

[Goran V]

Hi Sam,

Our team will reach out to you via ticket as soon as possible and assist you further with your billing. Thank you.

[Sevim G]

Me too, please!

[Goran V]

Hi Sevim,

One of our team members will reach out to you via ticket and assist you further with verifying your billing method. Thank you.

[Info B]

Hey, 

I have just created an account and have added a card . 

By mistek insted of usd amount i have entered my local amount in it and now not sure from where i can add amounts again. 

I tried editing my card and also removing the card and adding it again but nothing works 

how can i activate my card 

[Goran V]

Hi Info,

One of our team members will reach out to you via ticket as soon as possible and assist you further with verifying your billing method. Thank you.