Need to contact support to verify my credit card but it doesn't give an option to contact support

[8cc2e51d]

I am locked out of verifying my card as I had 3 failed attempts. I am unable to contact support because there is no support number nor is there an option to have support contact you. How can I verify my card without contacting support once I am locked out because it doesnt seem like support wants to be contacted for this issue.

[g_vasilevski]

I`m sorry about the delay with this, Zeeshan,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

[4ed458e2]

I'm in the same position. I want to pay and cannot because of (?).  I was sent an email and told to insert the two amounts appearing on my CC statement.  Theree amounts were posted.  I concluded I needed to consolidate two of them, and I can't get in to accomplish this.   

[BojanS]

Hi Charles,

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

Thank you for reaching out to us. 

[5da233b9]

Having the same issue. 

Can someone assist?

[BojanS]

Thank you for reaching out to us, Jaz.

One of our team members will reach out to you directly via a support ticket to assist you with your concern. 

[c769d1bf]

I don't know what to write in amount 1 and amount 2 

[g_vasilevski]

Hi Lanrood,

You will need to add the amount of the two small charges that have been made to your billing method. Once your billing method is verified, the charges will be refunded as well. If you have any additional questions, let me know. Thank you.

[c769d1bf]

now i cant see verify card
like in the photo

[BojanS]

Hi Lanrood,

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

Thank you for reaching out to us. 

[BojanS]

Thank you for reaching out to us, Henria.

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 

[kkarif]

I have added my credit card for the billing method but there is no verify card link. How can I verify my card as there is no link to do so.

[g_vasilevski]

Hi Mohammad,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

[1916ca04]

i entered wrong ammount 3 times and my cad is on verification. i dont know what to do. they say contact customer support but where is customer support. i cant found any.help me please

[g_vasilevski]

Hi Hippo,

One of our team members will reach out to you via ticket as soon as possible and assist you further with verifying your billing method. Thank you.

[d91c361c]

need help to verify payment method

[BojanS]

Hi Almalk,

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

Thank you for reaching out to us. 

[e42415d7]

Hello,

    Can you have one of your agents contact me via email as well . To verify my credit card please .

                    Thanks in Advance,

                                              Rowena

[JoanneP]

Hi Rowena,

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.Thank you.

[ce8d29c6]

Good morning,

I'm new user. Having read the billing section I still haven't understood how it works for the billing system as a customer. Can you please help me ?

Alex

[g_vasilevski]

Hi Alex,

Our team will reach out to you via ticket and assist you further with adding your billing method. Once your ticket is created you will be able to access it on this Link. Thank you.

[0a38ede8]

I need to verify my credit card for my account.  

[AleksandarD]

Hi Rebecca,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

[d186447d]

Hi. I'm having the same issue.

Thank you.

[d186447d]

I'd like to verify my credit card information, but it says I tried too many times.

[AleksandarD]

Hi Ray,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[62c695ee]

I have entered wrong amounts three times my mistakes.

my payment methodis still pending

[AleksandarD]

Hi Nitish,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further with the card verification.

Thank you.

[a48a5d11]

Hi. Trying to verify my card for billing but unfortunately after several attempts I have been locked out. Need to reach support to have it unlocked and verified.

[g_vasilevski]

Hi Nicole,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

[20809daa]

I tried three times with wrong amouts added up tp total $10, now I can't verify it myself. I need a real human being to help me out. Thanks.

Tina

[g_vasilevski]

Hi Zhaohui,

One of our team members will reach out to you via ticket as soon as possible and will assist you further with your billing method. Thank you.

[3672b77f]

Please can someone contact me regarding billing issues. I have contacted my issuer who now needs further Upwork evidence.

[g_vasilevski]

Hi Esther,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

[d41e9db6]

Charges has been made on my visa credit card but due to wrong input i couldn't verify that card as the message was not clear to me that what to input there. Requesting you to resolve this issue. .My email id is **Edited for community guidelines**

[BojanS]

Hi Piyush,

We'll have one of our agents reach out to you via a support ticket to assist you with your billing method verification process.

Thank you for reaching out to us. 

[ec8a57b0]

Hi,

I have exceeded the maximum attempts to verify my payment method. Can you please help me resolve this?

Many thanks,

King Henry VIII.

[browersr]

Are you King Henry the V or VIII? I think you have exceeded the maximum attempts at picking names. Once that is sorted, you may have a better shot at the payment method. 

[AleksandarD]

Hi there,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

Thank you.

[27723e47]

I accidentally put the incorrect info when filling out the two payments that would verify my card. Because of this mistake, it says I need to ask for help from someone in the community. Any help would be appreciated