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Need to contact support to verify my credit card but it doesn't give an option to contact support

Active Member
Georgea H Member Since: Apr 4, 2019
31 of 488

I have the same issue! 

 

Active Member
Tedi S Member Since: Jun 4, 2019
32 of 488

Hi Varelia or Bojan,

 

I have the same issue - not able to verify payment anymore.

Please contact me.

Thank you

Moderator
Goran V Moderator Member Since: Mar 24, 2017
33 of 488

Hi Tedi,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.


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Active Member
Tedi S Member Since: Jun 4, 2019
34 of 488
Hi Moderator,
Until now, I have not been contacted.
Thanks.
Moderator
Goran V Moderator Member Since: Mar 24, 2017
35 of 488

Hi Tedi,

 

Just to confirm that our team has reached out to you via ticket. You can access your tickets on this Link, thank you.


Untitled
Active Member
Gilles P Member Since: Aug 24, 2019
36 of 488

Hello,

Same problem. No possibility to complet my billing method. Card blocked.

Thanks for your help !

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
37 of 488

Hi Gilles,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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Active Member
Rick O Member Since: Feb 5, 2019
38 of 488

I got the same issue!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
39 of 488

Hi Rick,

 

We'll have one of our agents reach out to you directly to assist you further with your billing method verification process, thank you for reaching out to us. 

~ Bojan
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Active Member
Konstantin A Member Since: Mar 28, 2019
40 of 488

Hello, please can someone from support reach me? Upwork charged 10$ during card verification, But verification is still not completed, it shows message "contact customer support"

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