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Need to contact support to verify my credit card but it doesn't give an option to contact support

Active Member
Zahida P Member Since: Sep 12, 2019
571 of 719

i need help.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
572 of 719

Thank you for reaching out to us, Zahida.

 

One of our team members will reach out to you directly via support ticket to assist you with your billing method verification process. 

~ Bojan
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Active Member
Osama K Member Since: May 3, 2019
573 of 719
Hello,

I have same issue. Dont have button for verification and cant verify the card. Need to verify it ASAP to hire a freelancer.
Active Member
Dmytro K Member Since: Sep 13, 2019
574 of 719

`Our records indicate that the payment method entered is already associated with the maximum number of accounts. Please add a different payment method.`

This card was previously used on other accounts of members of our company. However, they've already removed it. I still don't have the ability to associate it with my account. 

Could you help please with it?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
575 of 719

Hi Dmytro and Osama,

 

Our team will reach out to you both via ticket as soon as possible and assist you further with your billing methods. Thank you.


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Active Member
Dorian V Member Since: Jun 26, 2017
576 of 719

Hi Goran, I have the issue with the verification process of my card. 

Can you please assist me?

Thank you

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
577 of 719

Thank you for reaching out to us, Dorian.

 

One of our team members will reach out to you directly via support ticket to assist you with your request. 

~ Bojan
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Active Member
Guy S Member Since: Sep 13, 2019
578 of 719

I can not get my credit card to be authorized in your system. Plus no phone number to call customer support. Your bot answers in circles. 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
579 of 719

Thank you for reaching out to us, Guy.

 

I've escalated your account information to our support team. One of our agents will reach out to you directly via support ticket to assist you with your billing method verification process.

~ Bojan
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Active Member
Aamir M Member Since: Jun 24, 2019
580 of 719

Hello,

I am from Pakistan. I am uisng UBL Debit Card(ATM Card) and UBL Virtual Card. When I try to add my both crads on upwork for billing methods verification, both of my cards are declined. Any one here who is uisng these cards please help, secondly does UBL Credit card works with Upwork.

Please guide me.

Thanks 

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