Jul 2, 2018 06:55:01 AM by Tammeral H
Sep 7, 2020 02:33:40 PM by Bojan S
Hi Syed,
The two small verification charges were placed on your credit card when you added it as a payment method. I checked the refund status for you and can confirm that your refund was successful on our end. You can check this in your Transactions. After the refund is initiated, it typically takes 2 to 5 business days for the money to be refunded back to your credit card.
Sep 15, 2020 11:01:57 PM by Joanne Marie P
Hi Timo,
One of our team members will reach out and assist you directly via a support ticket. Thank you!
Dec 15, 2019 04:53:37 PM by Joanne Marie P
Hi Sam,
I checked your account and it looks like you have not added a billing method yet. To add a billing method, please go to Settings> Billing Method. You can check this help article for more information about the accepted billing methods that you can use. Thank you!
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