Need to contact support to verify my credit card but it doesn't give an option to contact support

[Bojan S]

Hi Syed,

The two small verification charges were placed on your credit card when you added it as a payment method. I checked the refund status for you and can confirm that your refund was successful on our end. You can check this in your Transactions. After the refund is initiated, it typically takes 2 to 5 business days for the money to be refunded back to your credit card. 

[Timo S]

verification problem need to be fixed 

[Joanne Marie P]

Hi Timo,

One of our team members will reach out and assist you directly via a support ticket. Thank you!

[Em A]

I am having the same issue.. I couldn’t verify my payment method?!

[Andrea G]

Hi Em,

Someone from our team will reach out to you via support ticket in order to assist you further. You can access your ticket here.

Thanks!

[Sophia M]

Hello, I’m having the same verification issue please help

[Goran V]

Hi Sophia,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.

[Sam S]

I am having the same issue with payment/ verification . Please suggest

[Joanne Marie P]

Hi Sam,

I checked your account and it looks like you have not added a billing method yet. To add a billing method, please go to Settings> Billing Method. You can check this help article for more information about the accepted billing methods that you can use. Thank you!

[LaTonya J]

I submitted an online support ticket as well and wasn't sure which was the best method to contact support so I used the Community Bot and wound up here. I added a Paypal account and also want to submit verification.