Need to contact support to verify my credit card but it doesn't give an option to contact support

[Roxon A]

Hi Valeria,
I am new to upwork and had the same issue. How can I unlock my account to complete my card verification!!

Thanks,

[Goran V]

Hi Roxon and Pappu,

Our team will reach out to you both via ticket and assist you further with your billing methods. You can access your tickets on this Link. If further help is needed let me know, thank you.

[Beth M]

Can you please help me? I can not verify the credit card charges as they have already been removed from my credit card. The freelancer wants to get paid

[David B]

I hire someone so I got blocked from verifying my account and it said I had to contact Costumer service to proceed my verification but I dont even know how to do that

[Avery O]

Hi David, 

A member of the Customer Support Team will reach out to you to assist you directly. 

[Orane C]

Hey guys,

I have the same issue with credit card verification, its a CAD currency, so I entered the wrong values and got locked out, please assist.

[Avery O]

Hi Orane, 

I'm sorry for the inconvenience. I shared your acccount information with the team, and they will get in touch with you to assist you. 

[Rawan M]

Hey there,
I just hire a freelancer for project but I could nor verify the billing.
I have a message to contact customer support to verify the payment. Already you had received 10$ as a verification

[Goran V]

Hi Rawan,

One of our team members will reach out to you via ticket as soon as possible and assist you further with verifying your billing method. Thank you.

[Carol B]

I have entered the two amounts for credit card verification and it still says I need to verify.  How do I get my credit card verified?