Hi, i'm trying to add my billing details on upwork but unfortunetalty getting this error : unfortunetaley we are unable to authorize your billing details. I contacted to my relavent bank n my online payement session is active .. kindly resolve my issue ASAP . waiting for yor positive response.
I'm sorry to hear about the trouble this caused. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Also, please go to your account settings and chose top tab on left, ''My Info'' and add address details and phone number.
If the issue persists after this please let us know and our team will assist you further. For more details on how to set up your billing method check out our guide here.
Thank you for reaching out to us, Sanara.
I've escalated your account information to our support team. One of our agents will reach out to you directly via a support ticket to assist you with setting up your billing method.
Thank you for reaching out to us. One of our agents will reach out to you directly via a support ticket and assist you with your billing method verification process.
I have 2 charges on my bank account, but when I try to go into my profile to verify - it says 'Requires Verification- Contact Customer Support'
It keeps redirecting me to the help page, but there is no help.
I need to enter my charges to verify.