I am locked out of verifying my card as I had 3 failed attempts. I am unable to contact support because there is no support number nor is there an option to have support contact you. How can I verify my card without contacting support once I am locked out because it doesnt seem like support wants to be contacted for this issue.
I have the same issue as other clients on upwork. I am locked out of verifying my card after 3 failed attempts.
Could someone please contact me to help with the issue?
I'm trying to add my credit card information, but it isn't working. I keep getting an error message saying information is required, despite the fact that it is provided (e.g. expiration month and year). I need my freelancer to start a project. What can I do? There is no chat support on this site.
Sorry to hear that you are having trouble adding your billing method. One of our agents will reach out to you directly via support ticket and will assist you further. Thank you.