I have 2 charges on my bank account, but when I try to go into my profile to verify - it says 'Requires Verification- Contact Customer Support'
It keeps redirecting me to the help page, but there is no help.
I need to enter my charges to verify.
I'm sorry for the inconvenience this has caused you. I have shared your concern, and your account information with the Customer Support Team so that they can reach out to you and assist you with your issue.
I would also like to note that once the verifcation is complete, the charges will be refunded back to your billing method. You may read more about it here.
hi i have the same issue - not able to verify the payment and need help to verify my card details. pls help asap. freelancer needs to start the work and unable to hire due to this problem.