I have a big problem. I used Upwork last year and everything went well. Now i have another job. And everytime I want to hire a freelance i get this message: "You don't have a valid billing method on file with Upwork. Please correct this before making an offer.".
Its very strange because I already payed with my Paypal. Also in other places i can buy things without problems (just to be sure its not a paypal related problem).
Also removing my Billing Method and add it new doesn't make a change. Also cleared cookies and so.
I would understand this more if I never used this method before. But i payed with paypal before and also a refund went well to my paypal. My Paypal is verfied. My Adress in Paypal and Upwork are the same. My Phone is valided here on upwork.
Thank you helping me out.
I`m sorry about the inconvenience this had caused you. One of our team members will reach out to you via ticket as soon as possible and assist you further with your billing method. Thank you.
Hello I have inserted wrong amounts while verifying my credit card and now I can not complete it.
Can you assist me with this?
Btw put some notice there as in mail I got after amount was deducted. Because I was initially thinking that I have to select 2 amounts for verification.
Now I know I had to inserd amounts you deducted me.