I am unable to verify my account. I tried to enter the amount to equal 10.00 but it said it was incorrect. I can't get back to the screen and now it says to contact customer service
I am trying to verify my credit card. Clicking on the 'verify' link has not taken me anywhere. Also, when trying to get through to the standard support options, I have had the 'Community' button appear but none of the other contact options.
I am going through the same issue as well. I can't book my freelancer because this system is telling me to verify the credit card. I click on the link and nothing happens!!!! Paypal use to have something like this. I don't think upwork need this thing !!! It just drive customers away. KEEP IT SIMPLE! You enter the credit; it works or it doesn't work.....SIMPLE..
My billing method needs verification and since it appears in euros, the amount entered was incorrect and now it says to contact customer support (the money has been withdrawn).
Please do help me ASAP.