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Need to update billing method on a contract in progress

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Active Member
Natalie M Member Since: May 18, 2020
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I am a client and I need to update the card on file for a project (where funds are already in escrow but have not been paid out). The original card was a personal card and the updated card (that is verified on my account) is my business/campaign card.  Can the card just be updated by Upwork or does the contract have to be canceled? I'd really rather not cancel the contract.

 

Thanks!

 

Natalie

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2 of 2

Hi Natalie,

 

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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