re: "The thing is, what kind of feedback do I now give?!"
Well, if this is an hourly contract on which the freelancer did not log ANY time, then you are in luck: Feedback won't show up at all on his profile.
If this is a fixed-price contract then you'll request a full refund, and he'll quickly authorize the refund (unless he's a horrible person!).
Either way, if no funds are paid, then no job appears on his profile page and no feedback appears.
@Preston H wrote:
You have been extremely kind and far more patient than is necessary.
Just leave an honest feedback.
I assume no money changed hands in this one. If that's the case, your feedback won't be viewable by anyone anyway, but will count towards the freelancer's JSS.
I also wonder, depending on whether this is a first-world freelancer or otherwise situated: could the freelancer not have acquired a substitute Mac or other computer? I know that when I have experienced computer problems, I have figured out workarounds, and my clients have usually never known that I have been having difficulties (the exception being when the clients have provided a program that is problematic for me -- say, a Mac-based slide program that is incompatible with my PC... and even then, I just send a note explaining that there will be a short delay while I work things out).
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