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Newbie mistake, Paid for the job and ended the contract.

Active Member
Diogo F Member Since: May 2, 2021
1 of 3
Hello community,
I just found upwork and i wanted a tatto design made. I found an artist and proposed him to create something for me, all good and i opened a contract but just minutes after i ended the contract and paid for the service without any job done.

How can i fix this? Is the artist able to finish the project and send me? Or better ask for refund and hire im again?
Goran V Moderator Member Since: Mar 24, 2017
2 of 3

Hi Diogo,


One of our team members reached out to you via ticket to assist you further with your contract and your freelancer. You can access your tickets on this Link


To learn more about how to manage your contracts and utilize Upwork, check out our guides Here. If you have any additional questions, let me know. Thank you.

Community Guru
Preston H Member Since: Nov 24, 2014
3 of 3

Diogo, you don't need any help from Upwork Customer Support for this.


All you need to do is ask the freelancer to do the work and send it to you, since he has already been paid.


Personally, if I was the freelancer, I would understand that you made a mistake, and I would simply work on getting the project done as quickly as possible so that I can send you the files. Then nothing else would need to happen. Because you would have the files you need and I would already have received payment.