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Re: No Reports Available

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Active Member
David D Member Since: Jul 25, 2019
1 of 8

It seems Upwork is restricting all reports unless I upgrade.

 

Is this the new policy?

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Community Guru
Martina P Member Since: Jul 11, 2018
2 of 8

David D wrote:

It seems Upwork is restricting all reports unless I upgrade.

 

Is this the new policy?


Yes. Ir's not great customer relations to take away functionalites that were there before. 

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Community Guru
Michael S Member Since: Aug 29, 2017
3 of 8

Is this another one of those gradual rollout moves? I don't see anything different on my end.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
4 of 8

Hi David, 

 

While the Work Diary no longer appears in your Reports tab, you still have access to view it, and all contract details, on a contract by contract basis in the Contract Room. You can access the Contract Room from two places: My Jobs>Contracts for active contracts or Jobs>All Contracts.

I would like to clarify that in order to access all the sub-menu under the Reports tab, you will need to upgrade your plan. However, once you click on the dismiss button of the notification, you should still be able to access the Transaction History page. Let me know if this isn't the case. 


-Avery
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Active Member
Amit S Member Since: Jul 15, 2019
5 of 8

Hi 

 

To see work Diary we have to upgrade the plan, can you please share the link where this is Officialy announced?

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Community Guru
Petra R Member Since: Aug 3, 2011
6 of 8

Amit S wrote:

 

To see work Diary we have to upgrade the plan


No, you don't.

My Jobs>Contracts for active contracts or Jobs>All Contracts> Work diary.

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Active Member
Amit S Member Since: Jul 15, 2019
7 of 8

This is what I am getting when I try to check my work diary..Since morning I am trying to open but getting error,  Is this the issue at my end?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
8 of 8

Hi Amit,

 

Thanks for reaching out to us. I'm sorry for the inconvenience this has caused you. One of our team members already reached out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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