No reply from upwork support, can't edit credit card

[odemo]

Hi folks,

I am having trouble with editing my credit card and upwork support is not responding to me, please see thread below, your help would be greatly appreciated

**Edited for Community Guidelines**

[ArjayM]

Hi Oliver,

I'm sorry to learn about this inconvenience with editing your financial information. Since you were able to get a hold of the team handling your case, we highly suggest you continue coordinating with them through this ticket here so that they can assist you accordingly and more efficiently. Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.