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Not able to hire freelancer via bring your own freelancer

da80c826
Active Member
Shailendra S Member Since: Nov 29, 2017
1 of 3

I am trying to invite a freelancer via bring your own freelancer feature.
But when he is trying to get started he is getting the message which says

"There is a payment problem. Please ask the client to check/update the payment method in order to proceed"

I have already verified my payment method.

hafeez-reema
Ace Contributor
Reema H Member Since: Nov 23, 2017
2 of 3

the funding source that you have added may not have enough fund or is not supported.

you can contact support for getting the best support .

thank you 

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
3 of 3

Hi Shailendra,

 

Please contact the card-issuing bank and check if there are any restrictions or limitations on the card that caused your transaction to be rejected or if you might need to update the MCC codes. Fell free to follow up afterwards if you need further assistance.

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