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40d0977d
Community Member

Not accepting my Credit card Information

I enter my card number, expiration date, and security code but when I hit "Continue"; error messages pop up under each of the those saying "Please enter card number" "Month is required", "Year is Required", and "Please enter Security Code".

Screen Shot 2019-09-26 at 8.55.47 AM.png

2 REPLIES 2
BojanS
Community Manager
Community Manager

Hi Sean,

 

I checked this for you and was not able to replicate the issue you're experiencing. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork
be43cb14
Community Member

I had the same issue. I was using Chrome. I cleared cache and cookies. Same error. I switched to Firefox and the payment method addition went through just fine. Thanks for the suggestions.

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