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Not happy with the job of my freelancer

fd552405
Active Member
Cindy P Member Since: Jul 8, 2018
1 of 14

Hi everyone,

 

I'm new on upwork and I'm not happy with the job of my freelancer. she had to find me some influencers and I told her to look about in in a specefic way because there is many fake and not good influencers.

 

I'm just checking about what she did and isnt good I have a proof because I went to pay and download some report on other website to check about the first of them who as on my list.

 

Could you please, advice me what can I do ? and also to reduce the amount I have to pay to the freelancer I hired because she didnt do her job properly.

 

Thanks in advance.

 

Cindy.

bobafett999
Community Guru
Prashant P Member Since: Sep 29, 2015
2 of 14

Simple.

1. Pause the contract

2. Communicate with her your unhappiness.

3. No resolution, Pay her for her efforts.

4. Fire her

5. Close the contract and leave a review.

 

Remember Upwork is not a vending machine where you plop coins and get the exact flavor of sugar water.  It is more like Box of Chocolates, you never know what you are going to get (Tom Hanks).

 

Also, remember you are also partly to blame.  You interviewed her and hired her for whatever reason. 

fd552405
Active Member
Cindy P Member Since: Jul 8, 2018
3 of 14

thank you for your feedback.

 

Well of course I hired her because she had good comment. But it doesnt make sens if someone doesn't work well to pay her the fully amount.

 

 

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
4 of 14

@Cindy P wrote:

thank you for your feedback.

 

Well of course I hired her because she had good comment. But it doesnt make sens if someone doesn't work well to pay her the fully amount.


 What kind of money are we talking about? Thousands? Hundreds?


When you communicated your dissatisfaction to your freelancer in a professional and calm manner, what was her response?

 

versailles
Community Guru
Rene K Member Since: Jul 10, 2014
5 of 14

@Prashant P wrote:

 

 

Also, remember you are also partly to blame.  You interviewed her and hired her for whatever reason. 


This was totally out of line. We all know that some freelancers on Upwork use bogus profiles. One can not blame a client who is hiring an expert in a field the client is not an expert.

 

If you know squat about mechanics and if you drop your car at a repair shop, it's not your fault if the mechanic does a poor job.

-----------
"Where darkness shines like dazzling light"   —William Ashbless
bobafett999
Community Guru
Prashant P Member Since: Sep 29, 2015
6 of 14

@Rene K wrote:



This was totally out of line.

 

If you know squat about mechanics and if you drop your car at a repair shop, it's not your fault if the mechanic does a poor job.


 That is very true, but if you go to a reputable repair shop most likely you wouldn;t have that problem.  Would you?  Of course they may charge more.

 

But if you find a mechanic with a tool box on the street what would you expect?

 

We have incomplete picture re price, type of work, the communications, expectations and so on.  Without knowing them We can't extinguish the dazzling light of the darkness.

 

And your mechanic example is totally wrong.  Before you drive out they will MAKE YOU PAY.

versailles
Community Guru
Rene K Member Since: Jul 10, 2014
7 of 14

@Prashant P wrote:

We have incomplete picture


 In which case it's better not to make assumptions or blame the client.

-----------
"Where darkness shines like dazzling light"   —William Ashbless
3fd9f110
Active Member
Jon D Member Since: May 6, 2021
8 of 14
What a stupid quote.
“ life’s like a box of chocolates you never know what your going to get”.

If you buy a box of chocolates you are going to get a box of chocolate!!
There’s even a label on most that tell you what it is
( round ones are coconut, triangle is Carmel so on.
There’s another label inside box as well.
It’s not like your going to open “ oh look, a apple”
Geez
a_lipsey
Community Guru
Amanda L Member Since: Jan 23, 2018
9 of 14

Jon D wrote:
What a stupid quote.
“ life’s like a box of chocolates you never know what your going to get”.

If you buy a box of chocolates you are going to get a box of chocolate!!
There’s even a label on most that tell you what it is
( round ones are coconut, triangle is Carmel so on.
There’s another label inside box as well.
It’s not like your going to open “ oh look, a apple”
Geez

Did you need help with something specific, Jon? 

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
10 of 14

re: "and also to reduce the amount I have to pay to the freelancer I hired because she didnt do her job properly."

 

Because why?

 

Maybe you want to mentor her? You want to balance her karma, and make sure that she isn't paid more than she deserves? You're trying to help her to become a better person?

 

I advise clients to put themselves and their projects first. If the freelancer did such a bad job, she doesn't deserve your continued attention.

 

Just close the contract and work with freelancers who produce the type of results you want. If you truly put your project first, you don't need to think of ways to pay a poor-performing freelancer less. You don't need to continue thinking about such a freelancer at all.

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