Offer Changed - Charged Twice

[f352904f]

Hi, 

We made an offer to a worker (fully funded) but we changed the offer to milestones and we tought we could just split our funds into milestones but instead we got charged twice. 

Once charged for the initital offer and then for each milestone. So what happens to our initial money? 

Is there a billing phone number we can call to sort this? 

Thank you

[petra_r]

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@Valentin A wrote:

Hi, 

We made an offer to a worker (fully funded) but we changed the offer to milestones and we tought we could just split our funds into milestones but instead we got charged twice. 

Once charged for the initital offer and then for each milestone. So what happens to our initial money? 

Is there a billing phone number we can call to sort this?

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 No need to call anyone, just ask the freelancer to reject / decline the first offer and accept the second, and the funds will go back to the payment method originally charged, it may take a few days before you see it.